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4.1 | 45 Reviews

28 cu. ft. 3-Door French Door Refrigerator with Family Hub™ in Stainless Steel

Samsung RF28T5F01SR

Features

  • Samsung's Stainless Steel 28 cu. Ft. 3-Door French Door Family Hub refrigerator has sleek-edge doors, EZ-Open Handle ™ and helps you connect to what's most important: your family and home, whenever and wherever.
  • Our Family Hub smart refrigerator comes equipped with all-around cooling, our Ice Max ice machine and a fingerprint resistant finish.

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 70"
  • Depth: 35.375"
  • Energy Star Rated: Yes
  • Refrigerator Size: 27.7 (cu. ft.)
  • Fresh Food Capacity: 15.6 (cu. ft.)
  • Freezer Capacity: 8.3 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: No
  • Counter Depth: No
  • Sabbath Mode: No
  • WiFi Connected: Yes

See More

This item has purchase restrictions.

We currently only offer this product for purchase within 100 miles of our store. Open Box clearance items are not available to ship. Questions? Contact us for more information.

 
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More space, more ways to stay organized

A completely redesigned interior with 28 cu. ft. capacity that fits 10% more groceries.*

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Modern Design

Clean lines and modern form blend beautifully into your kitchen.

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Fingerprint Resistant Finish

A finish that withstands everyday smudges, so you spend less time cleaning.

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Keep every item evenly cooled

Multi-vent technology keeps items on every shelf evenly cooled.

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Ice Max™ ensures you have all the ice you need

Large capacity ice maker, stores up to 5.5 lbs. of ice.

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A full-width drawer that fits in with your everyday needs

Large drawer space for storing party platters, deli items, beverages and more.

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Wi-Fi Enabled

Use your smartphone to control the temperature and monitor your refrigerator remotely.

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Make meal planning easy

Search recipes and grocery shop through apps right on your fridge. Stay healthy and away from stores with up to six Dash buttons, for simple, one-touch ordering.

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Up the fun

Play music from your favorite apps, like Spotify and Pandora. Plus, mirror your TV directly on the Family Hub™ and never miss a moment of movie night.

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Stay Connected and in the know

Conveniently manage everyone's virtual events and classes, set reminders and leave notes. With digital picture uploads, you'll savor each and every moment.

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Multi-task like a pro

Get laundry, dishwasher and oven notifications, so you can start and stop appliances wherever you are in the house.

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Get useful notifications

The SmartThings app alerts you when the door is left open, if there is an unexpected change in temperature or simply when it's time to change the water filter.* *Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required. Product images shown may not reflect the model or color selected.

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Get smart energy savings of up to 15%

SmartThings Energy lets you monitor and manage your refrigerator's power usage. Reduce your energy use by up to 15% with AI Energy mode , all from your phone. Comparing factory setting temperature without AI Energy mode and with AI Energy, which optimizes the compressor speed and defrost cycle based on usage pattern and conditions. Results may vary depending on the usage pattern and conditions. Available on compatible models from June 2023 through a Wi-Fi update through the SmartThings app on Android and iOS devices. A Wi-Fi connection and a Samsung account are required. Product images shown may not reflect the model or color selected.

More space, more ways to stay organized A completely redesigned interior with 28 cu. ft. capacity that fits 10% more groceries.*

Modern Design Clean lines and modern form blend beautifully into your kitchen.

Fingerprint Resistant Finish A finish that withstands everyday smudges, so you spend less time cleaning.

Keep every item evenly cooled Multi-vent technology keeps items on every shelf evenly cooled.

Ice Max™ ensures you have all the ice you need Large capacity ice maker, stores up to 5.5 lbs. of ice.

A full-width drawer that fits in with your everyday needs Large drawer space for storing party platters, deli items, beverages and more.

Wi-Fi Enabled Use your smartphone to control the temperature and monitor your refrigerator remotely.

Make meal planning easy Search recipes and grocery shop through apps right on your fridge. Stay healthy and away from stores with up to six Dash buttons, for simple, one-touch ordering.

Up the fun Play music from your favorite apps, like Spotify and Pandora. Plus, mirror your TV directly on the Family Hub™ and never miss a moment of movie night.

Stay Connected and in the know Conveniently manage everyone's virtual events and classes, set reminders and leave notes. With digital picture uploads, you'll savor each and every moment.

Multi-task like a pro Get laundry, dishwasher and oven notifications, so you can start and stop appliances wherever you are in the house.

Get useful notifications The SmartThings app alerts you when the door is left open, if there is an unexpected change in temperature or simply when it's time to change the water filter.* *Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required. Product images shown may not reflect the model or color selected.

Get smart energy savings of up to 15% SmartThings Energy lets you monitor and manage your refrigerator's power usage. Reduce your energy use by up to 15% with AI Energy mode , all from your phone. Comparing factory setting temperature without AI Energy mode and with AI Energy, which optimizes the compressor speed and defrost cycle based on usage pattern and conditions. Results may vary depending on the usage pattern and conditions. Available on compatible models from June 2023 through a Wi-Fi update through the SmartThings app on Android and iOS devices. A Wi-Fi connection and a Samsung account are required. Product images shown may not reflect the model or color selected.

Features

  • Samsung's Stainless Steel 28 cu. Ft. 3-Door French Door Family Hub refrigerator has sleek-edge doors, EZ-Open Handle ™ and helps you connect to what's most important: your family and home, whenever and wherever.
  • Our Family Hub smart refrigerator comes equipped with all-around cooling, our Ice Max ice machine and a fingerprint resistant finish.
Key Features
Family Hub™ Yes
Ice Maker In Freezer
Ice Max Yes
Internal Camera Yes
Wi-Fi Connectivity Yes
2020 New Refrigerators Yes
All-Around Cooling Yes
ENERGY STAR® Certified Yes
Standard Features
High-Efficiency LED Lighting Yes
Cooling System Yes
Surround Air Flow Yes
Power Freeze and Power Cool Options Yes
Humidity Controlled Crispers Yes
Shelves 5
EZ-Open Handle™ Yes
2-Minute Door Alarm Yes
CoolTight Door Yes
Filter Indicator Yes
Handles Flat Handle
Water Filter HAF-QIN (Included)
Speaker 25W
Wi-Fi Connectivity Yes
Adjustable Shelves Yes
Modern Look Design Yes
Refrigerator Design
General Feature 3DR French Door
Color Fingerprint Resistant Stainless Steel
Number of Doors 3
Depth Regular (30" and above)
Refrigerator Features
Humidity Control Crispers 2
Total Bins 6
Interior Light TOP LED
Spill proof shelves Yes
Fingerprint Resistant Finish Yes
Automatic Ice Maker Yes
Freezer Features
Total Ice Storage 3
EZ-Open Handle™ Yes
Drawer Divider Yes
Built-In Automatic Icemaker Yes
Icemaker Yes
Interior Light High Efficiency LED
Family Hub Features
Window Size 27.5"
Window Material Glass
Display Size 21.5"
Display Resolution Full HD (1080x1920)
Display Touch Type Capacitive
Processor 1.7GHz Quad
RAM 2.5GB
Flash Memory 8GB
Connectivity Wireless Combo
Operating System Tizen 4.0
Proximity Sensor 1
Speaker 25W
Mic 2
Camera 3
USB Port 1
Power
Energy Consumption 673 kWh/yr
Volt/Amps 115V/60Hz/5.3A
Capacity
Total Capacity (cu. ft.) 27.7 cu. ft.
Refrigerator Capacity (cu. ft.) 19.1 cu. ft.
Freezer Capacity (cu. ft.) 8.6 cu. ft.
Dimensions
Product Dimensions with Hinges, Handles and Door 35 3/4" W x 70" H x 35 3/8" D
Product Dimensions without Hinges and Door 35 3/4" (W) x 68 7/8" (H) x 28 7/8" (D)
Product Dimensions with Door without Handles 35 3/4" (W) x 70" (H) x 32 7/8" (D)
Shipping Dimensions 37 23/32" (W) x 75 5/16" (H) x 35 29/32" (D)
Net Depth with Door Handle 36"
Net Height with Hinge 70"
Net Height without Hinge 68 7/8"
Net Depth w/o Door Handle 32 7/8"
Depth without Door (in) 28 7/8"
Width 35 3/4
Weight
Product Weight (lbs.) 289 lbs.
Shipping Weight (lbs.) 298 lbs.
Warranty
1 Year 1-Year Parts and Labor on Refrigerator
5 Years 5-year Parts and Labor on sealed Refrigeration system only* *Compressor, evaporator, condenser, drier, connecting tubing
10 Years 10-year Part and 5- year Labor on Digital Inverter Compressor
Awards and Certificates
ETA Awards Yes

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 70"
  • Depth: 35.375"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 27.7 (cu. ft.)
  • Fresh Food Capacity: 15.6 (cu. ft.)
  • Freezer Capacity: 8.3 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: No
  • Counter Depth: No

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: Yes

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.1 out of 5

75% of reviewers recommend this product.

5 Stars

Great futures

Angel 1/19/2022

I bought this a month ago and an so happy that I did.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

love the digital display

jdub 1/19/2022

I know now how much food i have in the fridge and its alerts me when i leave the door open
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Love it

Shop253 1/17/2022

I've had it about 7 months and it has made my kitchen so inviting
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Beautiful fridge but.....

Ivanator 1/4/2022

I bought this a year ago and I loved it till the compressor broke.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Wonderful features

HogNation 1/4/2022

Bought this 6 months ago and still loving all the features
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Loving it!!

Boymomlife 1/4/2022

We bought this as a Black Friday special. I was hesitant because of the fancy screen, but we love it! It shows is what's in the fridge, we can leave notes for each other, make lists, Andy child loves the whiteboard for drawing! The inside is very spacious. Having the ice in the freezer was also a pleasant surprise-decreasing the noise of getting ice late at night.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great Fridge

Luvtoeat 1/3/2022

Great features - love the inside cameras. Highly recommend.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great features

Atttran 1/3/2022

I bought this one by thanksgiving and very happy with it
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Love so much room

Christine 1/3/2022

I love this so much but i regret that it doesnt have water dispenser. I will definitely regret not getting it
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

No issues

MrzWard 1/3/2022

I've had it for about a year now and I've only had two issues and someone came out to fix them.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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Value

 
5 Stars

Family FUN Refrigerator

Mike 1/3/2022

This Refrigerator is amazing. Every visitor I have love this fridge. I love that I am able to play music during parties. The speakers are really nice. So far no complaints.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Great features but some clunky interface elements

Eeyore 1/3/2022

We really like this fridge. It is quiet, very spacious, well-lit, and (so far, six months in) seems to cool evenly in all parts of the fridge. The freezer is also reliably cool and as easy to access as a bottom-drawer freezer can be. The challenges we've had include: 1) The "smart" food identification features (internal cameras are supposed to recognize food items so you can keep track of how old things are) are not very accurate. Even then, you might not always put your food back in the same spot, so the computer might recognize the same food container as a NEW item rather than the same one you just pulled out to use while making a sandwich. The food timer also seems a bit arbitrary with non-perishable or long shelf life items…why should I have to put an expiration date on cans of soft drinks, or a jar of pickles that I put in the fridge? 2) the ability to leave digital notes on the fridge is great, but it would be even better if they could be sized to take up the whole screen, rather than just approx 4x4" 3) Having a giant screen like that but not having the embedded Alexa functionality be video-enabled seems like a missed opportunity: if I'm trying to follow a recipe, it would be great if the screen could essentially act like a massive Echo Show. 4) The Alexa integration is great, except that it restricts some of Alexa's best features: you cannot "drop in" on another Alexa device or call others from this Alexa. For a device intended to be the "family hub, this seems like a miss. Don't mistake the fact that I've listed so many items as "issues" for dissatisfaction with the product overall. These just seem like relatively easy items to address that could be a big improvement on the existing product.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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Value

 
5 Stars

great features

Immu 1/3/2022

Family Hub is a great feature. Inbuilt speakers. Many applications can be used from the display including Ring.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

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Value

 
5 Stars

Awesome fridge

Tamtam 1/3/2022

This refrigerator is great. I love the ice maker with the freezer at the bottom. It makes ice quickly. It does get loud sometimes when it makes it. Listening to music and recipes while I'm cooking is super convenient and I love being able to see my kids photos and drawers without actually sticking them on the fridge. I can also view my Ring cameras from the fridge.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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Value

 
5 Stars

Great Features

Winnie 1/3/2022

I'm glad I buy this one to replace our broken refrigerator. It work very well and Family Hub is very cool. My family love it and it make my kitchen job not boring at all.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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Value

 
2 Stars

Some websites dont work on the hub

Tessa 1/3/2022

Decided to get this fridge coz of the screen. It worked great the first couple months but after I updated it to the current update (fridge notified me for a new update), some sites that worked before the update, doesnt work anymore. Like streaming sites. Videos keep pausing. Again, I never had this issue the first couple months of it being new. Not worth the money.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

impressed so far

Nag11 1/3/2022

Just had it for a little over a month so too early to tell the longevity. However, the refrigerator has a ton of space and flexibility of the shelves provides pretty good configurations to individual needs. The family hub is cool (though it was mostly for the kids) and allows you to shop groceries, manage photos (cool feature as it takes care of all the physical copies that we stick with magnets) and provide generic info including weather, news etc. I got it for about $1700 during thanksgiving deals which seemed like a steal. The only thing i did not like is that the door shelves seem to be made up of cheap plastic...they are not flimsy but seem to be an eyesore and doesnt reflect Samsung's branding exactly.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Family hub is amazing!

Leo816 1/3/2022

I have been using Samsung refrigerator for 10 years and was very satisfied with it. When I saw this refrigerator with family hub was on sale, I placed an order immediately and have been using it for 2 month. I am really happy with family hub and cooking became fun.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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Value

 
5 Stars

Great features

Steve 1/3/2022

We purchased this several months ago and are very happy.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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Value

 
5 Stars

Great features!!

Gotitas 1/3/2022

Best investment ever. I would recommend it to everyone that loves to be in kitchen well entertained.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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4 Stars

Overall Satisfied

Eric 12/31/2021

it's great fridge. the inside of fridge has so much room comparing to my old fridge. the downside are ideal 37 temp was too cold and icing some of vegetables and right side french door makes squeaky sound when opening (i only had the fridge for 2 weeks.)
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

We Love our new Samsung Frig

Pop Pop 11/27/2021

we have owned our samsung for 3 weeks. we love our new fridge. it gives us twice as much square footage than our kenmore elite side by side fridge (now in the basement). the first week we had a problem with the ice maker. contacted samsung support who suggested a reset (unplug for 30 seconds) that worked! the ice maker works like normal. everybody loves the family hub. they just stand there watching the pictures scroll or asking alexa to play tunes or check the scores or the weather. recipes occasionally just pop up, we downloaded the app. we can raise or lower the fridge temp from the app and can also access the shopping list. we love our new fridge and we highly recommend the fridge!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

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1 Stars

Please buy another fridge!

Alyssa 5/24/2021

i have had this fridge for less than 6 months and it is currently sitting empty in my kitchen. we heard a loud fan nose coming from the back of the fridge before bed and work up in the morning to it no longer cooling. i called, went through all of the troubleshooting steps, watched the videos, and completed the service request. because i am located in a rural area, there are not service repair places around me so i had to wait an additional two days to hear from someone hopefully tomorrow. at that point, that is 4 days with no fridge/freezer and who knows how many more for someone to actually come out to repair. i wish i would have listed to the negative reviews i read online. the bells and whistles might be great but they aren't worth it if you can't even store your food inside.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Miserable Customer Service

Dallin Brimley 4/19/2021

the refrigerator arrived damaged, i called samsung the day of the damage and they promised me a 10% refund. no such credit was given. i called a 2nd time because no credit was issued. i spoke with someone from e-commerce who created a ticket of service for someone to come out and look at the damage (because it was outside of the 14 day window, even though i called within the window) the technician never showed because i'm out of their area of service, they canceled the ticket, said there's nothing else they can do. so i called back, and they created a 2nd ticket. i sent pictures of the damage, and again had the ticket canceled. i called a 4th time, was transferred from e-commerce to warranty, back to e-commerce, back to warranty, placed on hold and the call disconnected after 18+ minutes.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

They REMOVED a feature I initially purchased!!

SadOwner 4/19/2021

I purchased this refrigerator because of one of the features and they just removed that feature - with no options to keep it!! I paid for that feature - and they essentually stole it from me. Shame on you Samsung! You just lost a lifetime customer Samsung. Ps - this review was already rejected once because they stated I didn't follow guidelines but I assume it was because they didn't like being called out.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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1 Stars

Freezer stopped working after only 3 months.

Lynn 3/26/2021

am very disappointed. i bought the refrigerator in december 2021 and the freezer died in march 2021 - yes, after only 3 months. when you pay this much money, this should not happen. the freezer was full - all of the food thawed and had to be thrown out. will not be purchasing anymore lg products in the future.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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Performance

 

Value

 
5 Stars

Love the look and Features

CAR111 3/24/2021

We are very happy with the purchase. The only issue is setting up the Hub was not as simple as I thought it would be. One of the doors squeaks at times. I need to figure out how to stop it.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Family Hib

mSybf88 2/24/2021

Love it so much the fridge was just what we wanted
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great features and abundant space!

B_LM 2/24/2021

Love the Smart feature and the inside space is awesome
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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1 Stars

Bad customer service and quality

AlexD 1/25/2021

so after spending almost $3,000, refrigerator doors were not working after 7 days. i tried to contact customer service which is impossible, had an appointment for 2 weeks after and when the tech came to the house they said that they couldnt to anything that i had to contact best buy to fix it. so i haven't owned the refrigerator for more than 1 month and i already regret my purchase. really bad quality refrigerator and worst non-existent customer support from samsung
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Nice Fridge

AHarris01 12/14/2020

I am enjoying this new addition, the refrigerator is spacious, the family hub has a great many features and still exploring more daily. The sound volume and quality is pretty decent to listen to music on while cooking. I don't like that the right side door does not open completely, it closes right back. The left door is the opposite, opens completely but when closing you have to be sure to push it in all the way. I guess it is something we will have to get used to. The freezer section is quite large, I prefer it to my previous side by side. You can very easily fit bulky items in either basket. The all around led lighting is great. The fingerprint resistant finish, isn't perfect. I am still able to see many fingerprints, but maybe not as much as a regular stainless finish.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

5 Stars

our new Samsung fridge

Kaysbakingcorner 12/7/2020

This Samsung fridge is very spacious. The food finder isn't very accurate. If you put say ketchup in the fridge it will say something else. The top drawer of the freezer doesn't always come out when you open the freezer, but this could be because we have it too full. The fridge keeps drinks cold and you don't need ice. It isn't bad like our old fridge. The hub is good for music. It is like a big tablet. The book says the ice maker does cubed or crushed ice but we have not figured out how to do crushed ice yet. We aren't sure if it really does crushed or not. With stainless steel cleaner the fingerprints wipe away easily. It cleans up very nicely. My cat can't get in the fridge anymore unless he puts his paws up or jumps up in. He used to always get in our old fridge looking for food. The top is very big, so it holds a lot of cereal boxes. It holds a good amount of stuff in the fridge. The shelves in the doors hold even more items like milk, water, and more. The bottom drawer is perfect for soda. We use one of the small drawers on top of our soda drawer for our peanut butter. The other we use for cheese and pepperonis.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great refrigerator!

RRoney 11/14/2020

We bought this fridge a couple months ago when the old one went out. We love the standard features, the large space, and the design. The screen on the front is silly fun! The kids use it to draw pictures, my wife listens to music, and I check the weather on my way out the door. Great product!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

this is not just a refrigerator!!

BobbyV 11/12/2020

my wife and I are not the techiest of people. Just into our 70's but fairly intelligent This Samsung refrigerator is so much more than just a refrigerator. it is our personal chef, meal planner, recipe finder, dietician, information and entertainment center. having said that...its obvious that the designers at Samsung put a great deal of thought into how well this refrigerator should work and the ease of using it. This particular model has huge storage capacity both in the refrigerator and freezer compartments. it is one of the best kitchen purchases we ever made
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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Value

 
5 Stars

A conversation starter!

Miller00 11/12/2020

Really cool features and looks great so far no really big issues. The ice maker stopped working for a little but we reset the ice maker and now it's fine. There was a very small dent that we noticed after we got it in place which is unfortunate given it's supposed to be brand new
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

The center of Family

chithien 11/9/2020

It was a long wait to receive the Samsung Family Hub refrigerator but was well worth it. First impression after XPO installation was "Wow", it's beautiful! The fridge looks and performs like a high end refrigerator w/exclusive features along with all the bells & whistles! It's an elegant masterpiece of an appliance that is a one-of-a-kind. I find myself playing with the Family hub app for hours & got so engaged that I totally lost track of time. BTW, before you start browsing & get lost in all of the new techs; make sure to connect the fridge to Wi-Fi & perform the software update. There are so many features with the new Tizen 4.0 version. Just imaging playing with a giant iPad or tablet that has so many aspects and specs. It's voice activated so I asked Bixby things like what's the current weather, reminders, morning briefs, turn on YouTube so I can do a cook-along, find a recipe for dinner, etc. From the family hub app on the fridge, I can view inside the fridge w/out opening the door, adjust/monitor refrigerator/freezer temperature settings, get a ride from Uber, order dinner, etc. There are just way too many apps and features to discuss on here. The refrigerator itself is very spacious lined w/chic blue LED's that compliments to the modern style w/plenty of storage enough for a big party. It cooled down very quickly while the freezer section started to make ice w/in hours. I Idefinitely recommend download the SmartThings app so you'll be able to control the refrigerator or view inside your fridge while you're at the store & want to check in/see what you need to pick up for dinner and/or condiments. The SmartThings App can also connect the fridge to your smart phone so you will be able to get notifications such as the fridge door is left opened, water filter is due for replacement. You can also mirrored your TV to match the Family Hub screen to stay connected to a show that you're watching w/your family but needs to go prepare dinner but don't want miss the show. One thing I noticed is that the speakers that came with this 2020 model are excellent. The sounds and bass are crisp without distortion at high volume. Btw, if you have the ring doorbell or camera, it can also be connected to the fridge as well so you'll be able to communicate to whoever is at your front door through the fridge. The Family Hub is basically my smart command center for my home since I own quite a few Samsung products such as starting laundry remotely, edit/check cycle.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Huge fridge!

CookWithMae 11/9/2020

This fridge is huge! It's much bigger than I had imagined it would be. It is one thing to see them in stores and another thing when it is in your own kitchen. Our old fridge was full. This fridge held all the stuff from the old, new stuff, and still has plenty of room for more stuff. It makes everything so much colder than our old one did. My husband loves cold drinks. He would always stick them in the freezer or use ice. With this fridge he no longer has to stick drinks in the freezer or use ice. He absolutely loves it. It makes ice fast, but we haven't used the ice besides in coolers. I love the hub on the front. I'll be in the kitchen doing dishes or something and I'll play music on the hub. The sound quality is great, nice and loud. I haven't used the camera while in stores yet, only while home playing around. I've noticed the camera doesn't get everywhere, like the side doors. That isn't a huge deal for me but might be for some. I've played around with making grocery lists but haven't actually viewed them while in store. The fridge makes a sound to alert you the fridge is open after so long. This is great for instances where someone doesn't shut it all of the way. It would also be great for people with younger kids. I'm loving this fridge so far. This thing can tell what is in your fridge! It can even give you recipes by what is in your fridge. This is great to keep inventory of what you have in your fridge. Some stuff it recognizes correctly and some stuff it doesn't get correct at all. The items can be edited if you want. One day I need to correct what it put and get a correct inventory going. Right now, I'm not bothered by it and haven't taken the time to do it. Everytime I go into the kitchen or look in there this fridge brings a smile to my face! If you have a cat that likes to get in the fridge this helps with that. One of our kitties liked getting in the old fridge when you opened it. He always wants food. This fridge mostly stops this. He has figured out how to get on the freezer handle to get up in the fridge but has only done that once. We no longer have to continue getting him out of the fridge everytime we open it. My mom came down and she liked this display of pics on our hub. My daughter took something out of the fridge and this thing knew it, so smart! We learn more and more about it everyday it seems.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

5 Stars

High Tech

Msfinancier 11/9/2020

I am very impressed with this refrigerator. It appears average sized from the outside, however, when your open it it reveals its extra large capacity. There is tons of storage space and it is very sleek. Love the large family hub screen and excited to learn more of the features over time. The freezer is also spacious. Temperature seems to be holding pretty well. I am very satisfied with my purchase. Fingerprint resistant technology isn't great, you can still see them slightly. Compared to my 13 year old refrigerator the led lighting is very bright!
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

5 Stars

The center of Family

11/9/2020

It was a long wait to receive the Samsung Family Hub refrigerator but was well worth it. First impression after XPO installation was "Wow", it's beautiful! The fridge looks and performs like a high end refrigerator w/exclusive features along with all the bells & whistles! It's an elegant masterpiece of an appliance that is a one-of-a-kind. I find myself playing with the Family hub app for hours & got so engaged that I totally lost track of time. BTW, before you start browsing & get lost in all of the new techs; make sure to connect the fridge to Wi-Fi & perform the software update. There are so many features with the new Tizen 4.0 version. Just imaging playing with a giant iPad or tablet that has so many aspects and specs. It's voice activated so I asked Bixby things like what's the current weather, reminders, morning briefs, turn on YouTube so I can do a cook-along, find a recipe for dinner, etc. From the family hub app on the fridge, I can view inside the fridge w/out opening the door, adjust/monitor refrigerator/freezer temperature settings, get a ride from Uber, order dinner, etc. There are just way too many apps and features to discuss on here. The refrigerator itself is very spacious lined w/chic blue LED's that compliments to the modern style w/plenty of storage enough for a big party. It cooled down very quickly while the freezer section started to make ice w/in hours. I Idefinitely recommend download the SmartThings app so you'll be able to control the refrigerator or view inside your fridge while you're at the store & want to check in/see what you need to pick up for dinner and/or condiments. The SmartThings App can also connect the fridge to your smart phone so you will be able to get notifications such as the fridge door is left opened, water filter is due for replacement. You can also mirrored your TV to match the Family Hub screen to stay connected to a show that you're watching w/your family but needs to go prepare dinner but don't want miss the show. One thing I noticed is that the speakers that came with this 2020 model are excellent. The sounds and bass are crisp without distortion at high volume. Btw, if you have the ring doorbell or camera, it can also be connected to the fridge as well so you'll be able to communicate to whoever is at your front door through the fridge. The Family Hub is basically my smart command center for my home since I own quite a few Samsung products such as starting laundry remotely, edit/check cycle.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Center of Family

Spike 10/28/2020

first impression was "wow", it's beautiful! the fridge looks like a high end fridge w/exclusive features & all the bells/whistles! it's an elegant masterpiece of appliance. i find myself playing w/the family hub app & got so engaged that i totally lost track of time. loved the new tizen 4.0. it's voice activated so i asked bixby things like weather updates, reminders, morning briefs, turn on youtube, find a recipe for dinner. from the family hub app, i can view inside the fridge, adjust/monitor fridge/freezer temp settings, get an uber, order dinner. the fridge is very spacious lined w/chic blue led's that add to the modern style. the speaker in this model is excellent. the sounds/bass are crisp w/out distortion at high volume. the family hub is my smart command center.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

What a refrigerator!

Stearns Family 10/19/2020

i tried to write this very informative review for those of you who care or want some prodding if you are on the fence about purchasing... that said, if you don't need a water dispenser and have the space, this is an amazing refrigerator with incredibly agile wi-fi and video capabilities.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Not fingerprint resistant

Silver 10/2/2020

this fridge is not fingerprint resistant. at all. i have other ss appliances, and they look much better than this. i was actually shocked at how many fingerprints immediately showed up. it is almost as if it attracts them. samsung said "as per our database, it has finger print resistant finish and that's the way the unit was manufactured." but what i was saying is that it is not doing what it is supposed to do. so it should not be advertised as being fingerprint resistant. the pic that is shown to depict its fingerprint resistance? my fridge looks like the pic of "other products", not like the one it is supposed to look like. then the agent said that i should "contact the place of purchase and check available options". i purchased it here on the samsung website!! very disappointed.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Not Fingerprint Resistant

Alexa W 10/2/2020

This fridge is not fingerprint resistant. At all. I have other ss appliances, and they look much better than this. I was actually shocked at how many fingerprints immediately showed up. It is almost as if it attracts them. Samsung said "as per our database, it has finger print resistant finish and that's the way the unit was manufactured." But what I was saying is that it is not doing what it is supposed to do. So it should not be advertised as being fingerprint resistant. The pic that is shown to depict its fingerprint resistance? My fridge looks like the pic of "other products", not like the one it is supposed to look like. Then the agent said that I should "contact the place of purchase and check available options". I purchased it here on the Samsung website!! Very disappointed. Update: Called Samsung and they said it is a known issue.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Not Fingerprint Resistant

AlexaW 10/2/2020

This fridge is not fingerprint resistant. At all. I have other ss appliances, and they look much better than this. I was actually shocked at how many fingerprints immediately showed up. It is almost as if it attracts them. Samsung said "as per our database, it has finger print resistant finish and that's the way the unit was manufactured." But what I was saying is that it is not doing what it is supposed to do. So it should not be advertised as being fingerprint resistant. The pic that is shown to depict its fingerprint resistance? My fridge looks like the pic of "other products", not like the one it is supposed to look like. Then the agent said that I should "contact the place of purchase and check available options". I purchased it here on the Samsung website!! Very disappointed. Update: Called Samsung and they said it is a known issue.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

DOA out of BOX, CX support very lacking

Jason P 9/28/2020

so i purchased this refrigerator directly from samsung, hoping this would alleviate all issues for shipping damage,( you know between stores and extra handling etc.) the good news is there was no shipping damage at least that i can see and i am very happy with the way this looks in my kitchen, however right out of the box it does not cool at all, i remodeled my entire kitchen so that this would fit in the old space where our old fridge was, after contacting support they are almost a week out on comming out to repair the brand new fridge that is not working. i find this unacceptable.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value