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3.0 | 84 Reviews

5.8 cu ft. Smart Slide-in Induction Range with Virtual Flame™ in Stainless Steel

Samsung NE58K9560WS

Available in 2 Color(s)

Features

  • Virtual Flame™ - Visual of gas cooking with the precision of induction cooking
  • Slide-in Design - Modern and Sleek, Built-in Look
  • This smart Slide-in range features Virtual Flame™ technology giving the visual of gas cooking, with the precision of induction cooking.

Quick Specs

  • Type: Range
  • Style: Slide In
  • Fuel: Electric
  • Width: 29.813"
  • Height: 36"
  • Depth: 26.313"
  • Nominal Width: 30"
  • Energy Star Rated: No
  • Downdraft Ventilation: No
  • Hood Recommended: Yes
  • Induction: Yes
  • Type: Smoothtop
  • Self Clean: Yes
  • Convection: Yes
  • Drawer: Warming
  • Drawer Proof Mode: Yes
  • First Oven: 5.8 cu. ft.
  • Hidden Bake Element: No
  • Sabbath Mode: Yes
  • WiFi Connected: No

See More

Due to manufacturer policy, this product cannot be added to your cart. Please contact LFD Homefurnishings for more details.

We currently only offer this product for purchase within 800 miles of our store. Open Box clearance items are not available to ship.

 
Image Feature

Induction Cooktop with Virtual Flame™

LED surface lights shine onto pots and pans providing visual cues that the cooktop is on. Induction cooking that gives you both the visual of gas cooking with the precision of induction.

Image Feature

Slide-In Design

Create a customized and built in look that blends seamlessly with your kitchen.

Image Feature

Wi-Fi Connectivity

Remotely monitor your cooktop and oven for peace of mind. Remotely turn on/off, preheat, and adjust temperature or time on your oven for ultimate cooking experience.

Image Feature

Dual Convection

Distributes heat throughout the oven for faster and more even cooking. Saves up to 30% more time than traditional conventional ovens.

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Glass Touch Controls

Seamless, integrated, and premium design that is easy to clean.

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5.8 Cu. Ft. Capacity

A 5.8 cu. ft. large capacity oven allows you to cook multiple dishes at once. The large interior can easily accommodate a big roast, multiple casserole dishes or several racks of cookies.

Image Feature

Wide View Window

Easily check cooking progress through the extra large window. Keep an eye on your food while it is cooking without opening the door and losing heat.

Image Feature

Warming Drawer

Chose from 3 different options to keep food at ideal temperature until ready to serve.

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Steam + Self Clean

Use Steam Clean for a quick clean in 20 minutes or use Self Clean for a deeper clean.

Image Feature

Hidden Bake Element

This seamless cavity is easy to clean because the baking element is hidden.

Image Feature

Virtual Flame™

Enjoy the intuitive visual control and peace of mind of flames with innovative Virtual Flame™ Technology. LED surface lights shine onto pans to give the visual of gas cooking, with the precision of induction cooking.

Image Feature

High Energy Efficiency

Samsung's innovative induction technology to generate heat directly through the cookware. Pots and pans are heated quickly and consistently without wasting energy.

Image Feature

Induction Cooking

The cooking surface stays cool and is extremely easy to clean: only the cookware is heated, and not the cooktop or anything else resting on it.

Image Feature

Precise Temperature Control

The induction element immediately goes down to a lower power. No more spills due to over-boiling means less time spent cleaning up the cooktop.

Image Feature

Slide-in Design

Upgrade any kitchen with a Slide-In Design that blends seamlessly into your cabinetry to give your kitchen a modern and sleek, built-in look.

Image Feature

Wi-Fi Connectivity

Wi-Fi Connection gives you peace of mind by letting you remotely monitor the cooktop and control the oven using an App, while receiving real time alerts about your cooking.

Image Feature

5.8 cu. ft. Capacity

A 5.8 cu. ft. extra-large oven allows you to cook multiple dishes at once. Easily accommodate a big roast, multiple casserole dishes, or several racks of cookies. Three oven racks allow you to prepare enough food for large gatherings.

Image Feature

Dual Convection

Two fans circulate air for faster, more even, and efficient cooking. They distribute heat throughout the oven for faster and more even cooking. Saves up to 30% more time than traditional conventional ovens.

Image Feature

Glass Touch Controls

Feels like glass and provide easy control and visibility of oven and clock settings.

Virtual Flame™ Enjoy the intuitive visual control and peace of mind of flames with innovative Virtual Flame™ Technology. LED surface lights shine onto pans to give the visual of gas cooking, with the precision of induction cooking.

High Energy Efficiency Samsung's innovative induction technology to generate heat directly through the cookware. Pots and pans are heated quickly and consistently without wasting energy.

Induction Cooking The cooking surface stays cool and is extremely easy to clean: only the cookware is heated, and not the cooktop or anything else resting on it.

Precise Temperature Control The induction element immediately goes down to a lower power. No more spills due to over-boiling means less time spent cleaning up the cooktop.

Slide-in Design Upgrade any kitchen with a Slide-In Design that blends seamlessly into your cabinetry to give your kitchen a modern and sleek, built-in look.

Wi-Fi Connectivity Wi-Fi Connection gives you peace of mind by letting you remotely monitor the cooktop and control the oven using an App, while receiving real time alerts about your cooking.

5.8 cu. ft. Capacity A 5.8 cu. ft. extra-large oven allows you to cook multiple dishes at once. Easily accommodate a big roast, multiple casserole dishes, or several racks of cookies. Three oven racks allow you to prepare enough food for large gatherings.

Dual Convection Two fans circulate air for faster, more even, and efficient cooking. They distribute heat throughout the oven for faster and more even cooking. Saves up to 30% more time than traditional conventional ovens.

Glass Touch Controls Feels like glass and provide easy control and visibility of oven and clock settings.

Features

  • Virtual Flame™ - Visual of gas cooking with the precision of induction cooking
  • Slide-in Design - Modern and Sleek, Built-in Look
  • This smart Slide-in range features Virtual Flame™ technology giving the visual of gas cooking, with the precision of induction cooking.
Key Features
Cooking System True Convection
Virtual Flame™ Yes
Wi-Fi Connectivity Yes
Control Type Glass Touch (LED Display)
Oven Cleaning Type Self - 2/ 3/ 5 hours
Warming Drawer Yes
ADA Compliant Yes
Design
Color Stainless Steel
Configuration Slide-In
Fuel Type Induction
Cavity Type Single
Controls for Oven Glass Touch (LED Display)
Controls for Cooktop Knob, Stainless Steel Appearance
Display Color ICE Blue
Weights & Dimensions
Product Dimensions 29 15/16" W x 36" H x 28 5/8" D
Oven Dimensions 25" W x 18 15/16" H x 20 3/4" D
Product Weight 211 lbs.
Capacity
Oven Capacity 5.8 cu. ft.
Cooktop
Total Number of Elements 4
Element - Left Front 7", 1.8 kW (Boost 2.3 kW)
Element - Left Rear 7", 1.8 kW (Boost 2.3 kW)
Element - Right Front 11", 2.3 kW (Boost 3.3 kW)
Element - Right Rear 6", 1.2 kW (Boost 2.0 kW)
Cooktop Material Induction
Cooktop Type Induction
Hot Surface Indicator Light Yes
Oven
Convection Bake 175°F-550°F
Convection Roast 175°F-550°F
Bake 175°F-550°F
Variable Broil Low/High
Total Number of Racks 3
Number of Wire Racks 2
Number of Recessed Racks 1
True Convection Yes
Dual Convection Yes
Number of Rack Positions 7
Included Accessories
Filler Kit (For Slide In Range) Yes
Anti-Tip Bracket 2
Standard Features
Drawer Type Warming
Kitchen Timer Yes
Delay Start Yes
Child Safety Lock Yes
Sabbath Mode Yes
Auto Oven Light Yes
Interior Lights (qty) Incandescent 40W
Steam & Self Clean Yes
Warranty
1 Year Parts and Labor Yes
Electric Cooktop 5 Years

Quick Specs


  • Appearance

  • Type: Range
  • Style: Slide In
  • Fuel: Electric

  • Dimensions

  • Width: 29.813"
  • Height: 36"
  • Depth: 26.313"

  • Size

  • Nominal Width: 30"

  • Features

  • Energy Star Rated: No
  • Downdraft Ventilation: No
  • Hood Recommended: Yes

  • Cooktop Features

  • Induction: Yes
  • Type: Smoothtop

  • Oven Features

  • Self Clean: Yes
  • Convection: Yes
  • Drawer: Warming
  • Drawer Proof Mode: Yes
  • First Oven: 5.8 cu. ft.
  • Hidden Bake Element: No

  • Extras

  • Sabbath Mode: Yes
  • WiFi Connected: No

User Manual

Download Spec Sheet

Get Adobe Reader

* Documents require Adobe Reader.

Samsung Black Friday 3-Piece Appliance Promotion

Offer Expires: 11/3/2021 to 12/1/2021 Must be postmarked by: 3/1/2022

Receive 10% back on purchase of 3 or more qualifying Samsung appliances. Rebate form must be postmarked by 3/1/2022.

Samsung Black Friday Savings Kitchen and Laundry Package Rebate

Offer Expires: 11/3/2021 to 12/2/2021 Must be postmarked by: 1/2/2022

Receive up to a $500 rebate with purchase of 2 or more qualifying Samsung Appliances. Rebate form must be postmarked by 1/2/2022.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.0 out of 5

48% of reviewers recommend this product.

1 Stars

Cooktop Melt after normal use

Wilson 9/26/2021

one day, i was cleaning the cooktop and found out the cooktop melt. i am sure there are no cracks at all. this is more than 12 months old. i reached the customer service and warranty is expired. i have been cooking/living with more than 10 cooktop and this is my first time seeing cooktop melts.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

TERRIBLE - Circuits/Interface /out

Ninette 9/4/2021

so very sad to say. i have many samsung products historically. so thought i'd be safe with a high quality induction oven. well it works only partially - after 8 mos. the oven startted cutting out during preheat, then stopped working all together. the front oven panel also stopped working. i've had service in to fix it and wrong parts were sent to repairman. the self clean mode - burned out circuitry - likely was the comment. so now i've been going for 5 months with stove top only! yes of course - i'm told the warranty expired. what oven goes out in a year!!!??? i've never had oven problems before at any house - let alone a new one. samsung you've lost my loyalty.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

TERRIBLE - Circuits/Interface /out

Ninette 9/4/2021

so very sad to say. i have many samsung products historically. so thought i'd be safe with a high quality induction oven. well it works only partially - after 8 mos. the oven startted cutting out during preheat, then stopped working all together. the front oven panel also stopped working. i've had service in to fix it and wrong parts were sent to repairman. the self clean mode - burned out circuitry - likely was the comment. so now i've been going for 5 months with stove top only! yes of course - i'm told the warranty expired. what oven goes out in a year!!!??? i've never had oven problems before at any house - let alone a new one. samsung you've lost my loyalty.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Buy the extra warranty (or a different oven)

Alison 5/6/2021

this oven has a clear design flaw that allows the main frame to overheat. the first time we got the "c31" error was after a self clean. oven was only a few months old so it was repaired - replaced the entire electronics board. second and third time this happened was after cooking pizza at 550 degrees. i have owned this oven less than 2 years and am on my third repair. there is no doubt in my mind that it will break a fourth time and i will get it replaced by the warranty. hopefully by then there will be a new model available. very thankful i bought the warranty, but wish i could use my oven. going to call for my third repair tomorrow.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Absolute trash

Mitchell 4/13/2021

do not purchase!!!! rarely works as it's supposed to, the oven part is fine, but the stove is basically worthless. sometimes when it feels up to it, it will boil water and that's about it. customer service is of no help and getting anything repaired by samsung is a nightmare. do yourself a favor and don't waste your time dealing with a product so poorly made.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Absolute trash

Mitchell 4/13/2021

do not purchase!!!! rarely works as it's supposed to, the oven part is fine, but the stove is basically worthless. sometimes when it feels up to it, it will boil water and that's about it. customer service is of no help and getting anything repaired by samsung is a nightmare. do yourself a favor and don't waste your time dealing with a product so poorly made.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Absolute trash

Mitchell 4/13/2021

do not purchase!!!! rarely works as it's supposed to, the oven part is fine, but the stove is basically worthless. sometimes when it feels up to it, it will boil water and that's about it. customer service is of no help and getting anything repaired by samsung is a nightmare. do yourself a favor and don't waste your time dealing with a product so poorly made.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Great Product when it Works

DaveH 3/18/2021

i purchased a slide-in induction range in 2015. everything was great for 4.5 years then the problems started. first one of the convection fans failed in january 2020, then in january 2021 both the circuit boards that power the cooking service failed. apparently there is a problem getting these boards as the servicing company that is doing the repair is still waiting on getting the boards. so unable to cook via induction for nearly 3 months. dissatisfied is an understatement, especially since this range cost about $3000 originally.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Long time Samsung fan being completely letdown.

Phil La 3/18/2021

i ordered this range and from the very start it has been a horrible experience. first xpo delivery decides that they won't install it half way for some reason even though on my invoice i was charged for it. after having it installed i get a c-f0 error before i could even use the machine. after dealing with samsung care to send a tech out to fix it, they take over a week since they have to wait for parts to arrive. that seems fair, except when the technician finally comes to fix it he finds out that they ordered the wrong part so he couldn't even complete the repair. another week of waiting for him to finally come out with the right part and then he says it is too hard to fix and recommended that i exchange it for a new one. issue still unresolved.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Great oven!

anonymousovenperson 3/18/2021

i love it in general - top did break once from a jar dropping on it from about 3' up. but great for cooking, easy to use, etc. network time doesn't seem to be functional which is the main smart feature i want :( enabling it in the smart things app causes it just to turn off again, but every other smart feature works.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Great Product when it Works

DaveH 3/18/2021

i purchased a slide-in induction range in 2015. everything was great for 4.5 years then the problems started. first one of the convection fans failed in january 2020, then in january 2021 both the circuit boards that power the cooking service failed. apparently there is a problem getting these boards as the servicing company that is doing the repair is still waiting on getting the boards. so unable to cook via induction for nearly 3 months. dissatisfied is an understatement, especially since this range cost about $3000 originally.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Long time Samsung fan being completely letdown.

Phil La 3/18/2021

i ordered this range and from the very start it has been a horrible experience. first xpo delivery decides that they won't install it half way for some reason even though on my invoice i was charged for it. after having it installed i get a c-f0 error before i could even use the machine. after dealing with samsung care to send a tech out to fix it, they take over a week since they have to wait for parts to arrive. that seems fair, except when the technician finally comes to fix it he finds out that they ordered the wrong part so he couldn't even complete the repair. another week of waiting for him to finally come out with the right part and then he says it is too hard to fix and recommended that i exchange it for a new one. issue still unresolved.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Great oven!

anonymousovenperson 3/18/2021

i love it in general - top did break once from a jar dropping on it from about 3' up. but great for cooking, easy to use, etc. network time doesn't seem to be functional which is the main smart feature i want :( enabling it in the smart things app causes it just to turn off again, but every other smart feature works.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Disappointed. I saved for years to buy.

Katie 3/14/2021

for the first year it was amazing. now the oven doesn't maintain the temperature unless it's in roast mode and only 2 of the 4 burners will stay on.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Disappointed. I saved for years to buy.

Katie 3/14/2021

for the first year it was amazing. now the oven doesn't maintain the temperature unless it's in roast mode and only 2 of the 4 burners will stay on.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Experience so far is very poor

Andy 3/6/2021

third time using the oven we got error code c-31. i scheduled a repair but it's two weeks out and i'd really rather find a unit that works rather than deal with frequent repairs which are apparently a known issue with this model. very disappointed.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Experience so far is very poor

Andy 3/6/2021

third time using the oven we got error code c-31. i scheduled a repair but it's two weeks out and i'd really rather find a unit that works rather than deal with frequent repairs which are apparently a known issue with this model. very disappointed.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Experience so far is very poor

Andy 3/6/2021

third time using the oven we got error code c-31. i scheduled a repair but it's two weeks out and i'd really rather find a unit that works rather than deal with frequent repairs which are apparently a known issue with this model. very disappointed.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Experience so far is very poor

Andy 3/6/2021

third time using the oven we got error code c-31. i scheduled a repair but it's two weeks out and i'd really rather find a unit that works rather than deal with frequent repairs which are apparently a known issue with this model. very disappointed.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Pricey range w/great features, but fails often

Dmeyer 2/28/2021

i wanted a top of the line induction oven. first month in, cooking in a skillet with a lid, left the steaming lid on a non-active burner. the hot steam pressurized and the glass broke. samsung didn't want to replace it under warranty, but they finally relented. later, ran the self clean feature, it caused the control board to stop functioning. i was able to fix it myself (replaced an inexpensive sensor) because it was no longer in warranty. now 2 years later, we did the self clean oven again. i had forgot this already happened once. the oven stopped an hour into the cycle and flashing error code c-f0. i'll be replacing either the sensor again or the entire control board. a range that fails self clean every single time is not good enough.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Pricey range w/great features, but fails often

Dmeyer 2/28/2021

i wanted a top of the line induction oven. first month in, cooking in a skillet with a lid, left the steaming lid on a non-active burner. the hot steam pressurized and the glass broke. samsung didn't want to replace it under warranty, but they finally relented. later, ran the self clean feature, it caused the control board to stop functioning. i was able to fix it myself (replaced an inexpensive sensor) because it was no longer in warranty. now 2 years later, we did the self clean oven again. i had forgot this already happened once. the oven stopped an hour into the cycle and flashing error code c-f0. i'll be replacing either the sensor again or the entire control board. a range that fails self clean every single time is not good enough.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Pricey range w/great features, but fails often

Dmeyer 2/28/2021

i wanted a top of the line induction oven. first month in, cooking in a skillet with a lid, left the steaming lid on a non-active burner. the hot steam pressurized and the glass broke. samsung didn't want to replace it under warranty, but they finally relented. later, ran the self clean feature, it caused the control board to stop functioning. i was able to fix it myself (replaced an inexpensive sensor) because it was no longer in warranty. now 2 years later, we did the self clean oven again. i had forgot this already happened once. the oven stopped an hour into the cycle and flashing error code c-f0. i'll be replacing either the sensor again or the entire control board. a range that fails self clean every single time is not good enough.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Never going back

Jane 12/11/2020

did a remodel a few years ago and replaced our electric stove with this induction range. the induction range you get the control of gas and the easy clean up of a glass top electric, but bonus you do not have the heat. there have been many occasions i had something on the stove top and it started boiling over and i just grabbed a towel and placed it under the pan and continued cooking. the oven does its job and the warming drawer has been an extra delight. we use it a lot especially to keep a dinner plate warm for the one that is working late. my husband is now looking at moving and i am already thinking i am going to need this range wherever we end up. i never want to go back to electric or gas after using this.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Never going back

Jane 12/11/2020

did a remodel a few years ago and replaced our electric stove with this induction range. the induction range you get the control of gas and the easy clean up of a glass top electric, but bonus you do not have the heat. there have been many occasions i had something on the stove top and it started boiling over and i just grabbed a towel and placed it under the pan and continued cooking. the oven does its job and the warming drawer has been an extra delight. we use it a lot especially to keep a dinner plate warm for the one that is working late. my husband is now looking at moving and i am already thinking i am going to need this range wherever we end up. i never want to go back to electric or gas after using this.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great range

Puru 11/12/2020

Own this for few months now, very pleased... first of all, the electricity bill reduced significantly, secondly cooking time reduced The range has appropriate burners and oven is wonderful too..
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

Don't buy

Jeff 10/24/2020

our range was installed just a year ago, purchased two months earlier for kitchen renovation. worked find for a year, then recently started burning food such that our smoke detectors would go off. today, an oven set at 350% blackened a cake within 5 minutes. showed error code c-21. we turned off our circuit breaker to reset as per instructions, same thing happened again. samsung says it's out of warranty and denies this being a problem, though reading through reviews on the home depot website this is in fact a common problem. wish we'd gone with ge.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Beautiful but doesn't work

LOGAN STEELE 6/26/2020

bought unit last month and installed in new home went to turn it on and right off the bat it doesn't work not the oven nor the stovetop. when i registered the product samsungs site said the warranty was already expired. it is currently under review but i don't know how the warranty could be expired on a new purchase before it was even used once. i have high hopes that samsung will make this right. i love their mobile devices and was planning to get more samsung appliances to match in the kitchen if they can make this expensive but high tech stove work.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Beautiful but doesn't work

LOGAN STEELE 6/26/2020

bought unit last month and installed in new home went to turn it on and right off the bat it doesn't work not the oven nor the stovetop. when i registered the product samsungs site said the warranty was already expired. it is currently under review but i don't know how the warranty could be expired on a new purchase before it was even used once. i have high hopes that samsung will make this right. i love their mobile devices and was planning to get more samsung appliances to match in the kitchen if they can make this expensive but high tech stove work.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Oven melts circuit board

BennyG 5/22/2020

we absolutely love the induction, but ours is less than 5 months old and displaying the c-31 error code. this is a known problem with these ovens. seems like they need some more heat shielding.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Oven melts circuit board

BennyG 5/22/2020

we absolutely love the induction, but ours is less than 5 months old and displaying the c-31 error code. this is a known problem with these ovens. seems like they need some more heat shielding.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Oven melts circuit board

BennyG 5/22/2020

we absolutely love the induction, but ours is less than 5 months old and displaying the c-31 error code. this is a known problem with these ovens. seems like they need some more heat shielding.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Oven melts circuit board

BennyG 5/22/2020

we absolutely love the induction, but ours is less than 5 months old and displaying the c-31 error code. this is a known problem with these ovens. seems like they need some more heat shielding.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Oven melts circuit board

BennyG 5/22/2020

we absolutely love the induction, but ours is less than 5 months old and displaying the c-31 error code. this is a known problem with these ovens. seems like they need some more heat shielding.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

range

paul 4/25/2020

i bought abut 3 years ago. after few months, the two sides haven't work . until now i am using the other 2 sides only. i got a 2 code showing .
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

range

paul 4/25/2020

i bought abut 3 years ago. after few months, the two sides haven't work . until now i am using the other 2 sides only. i got a 2 code showing .
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

range

paul 4/25/2020

i bought abut 3 years ago. after few months, the two sides haven't work . until now i am using the other 2 sides only. i got a 2 code showing .
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
4 Stars

Great Features and Performance - Poor Software

RickFromIL 2/24/2020

Bought this range a few weeks ago and could not be happier with the cooking performance. Being an induction cooktop, the burners heat up very fast - reducing overall cooking time. We have found that we need a lower temperature setting on the burner than our old range required. The oven cooks evenly and seems to be accurate in it's temperature setting. Our old oven often required additional cooking time, meaning that it either wasn't accurate in it's reading of the oven temperature, or, the temperature varied widely during cooking. Two design features impacted our choosing this range. One was the 1/2" lip around the cooktop. This made it a great replacement for our Roper range, that also had a lip around the cooking surface. The new range fit seemlessly with our counter top and there was no open space between the cooktop and the counter for thing to fall into. Most manufacturers have abandoned the overhang on the sides and back of the cooking surface, requiring the customer to buy a separate trim kit to fill the gap. These often look tacked on. The second feature was the overall depth of the range itself. We have a kitchen island comprised of two standard depth kitchen cabinets, a back, and a counter top. Most of the competing brands were deeper by several inches, which would have required significant modification of our island, and used more of our valuable kitchen floor space. The Samsung did require about a 1" trimming of the back of the cutout on the counter top, but otherwise slid into place. It looks like a built in cook top with an oven below. We did have problems with the Smartthings software. The PlayStore told us that it was incompatible with our phone, which is a Samsung. Calling Samsung I got two opposing answers as to whether the software was compatible. Experience showed that it would not load on my phone. I did get it working by sideloading the app from another source, and it has been working fine. Not sure how much I will actually use this feature, especially due to the fact that you have to press a button on the oven to put it into the mode where the software will control the oven, which pretty much means you have to pre-plan your preheating. Probably a safety thing, or a software limitation, who knows. As a knit pick, we did notice that the electronic control panel is extremely sensitive to touch. Reaching for something on one of the back burners can easily start/stop the oven inadvertently with the touch of an apron. Fortunately it does beep to let you know you got too close! Overall, this seems to be the perfect product for our needs. Love induction cooking; the oven is a big improvement; looks great; and installed with minimal change to our kitchen. Great job Samsung! Just keep working on that software.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Great Features and Performance - Poor Software

RickFromIL 2/24/2020

Bought this range a few weeks ago and could not be happier with the cooking performance. Being an induction cooktop, the burners heat up very fast - reducing overall cooking time. We have found that we need a lower temperature setting on the burner than our old range required. The oven cooks evenly and seems to be accurate in it's temperature setting. Our old oven often required additional cooking time, meaning that it either wasn't accurate in it's reading of the oven temperature, or, the temperature varied widely during cooking. Two design features impacted our choosing this range. One was the 1/2" lip around the cooktop. This made it a great replacement for our Roper range, that also had a lip around the cooking surface. The new range fit seemlessly with our counter top and there was no open space between the cooktop and the counter for thing to fall into. Most manufacturers have abandoned the overhang on the sides and back of the cooking surface, requiring the customer to buy a separate trim kit to fill the gap. These often look tacked on. The second feature was the overall depth of the range itself. We have a kitchen island comprised of two standard depth kitchen cabinets, a back, and a counter top. Most of the competing brands were deeper by several inches, which would have required significant modification of our island, and used more of our valuable kitchen floor space. The Samsung did require about a 1" trimming of the back of the cutout on the counter top, but otherwise slid into place. It looks like a built in cook top with an oven below. We did have problems with the Smartthings software. The PlayStore told us that it was incompatible with our phone, which is a Samsung. Calling Samsung I got two opposing answers as to whether the software was compatible. Experience showed that it would not load on my phone. I did get it working by sideloading the app from another source, and it has been working fine. Not sure how much I will actually use this feature, especially due to the fact that you have to press a button on the oven to put it into the mode where the software will control the oven, which pretty much means you have to pre-plan your preheating. Probably a safety thing, or a software limitation, who knows. As a knit pick, we did notice that the electronic control panel is extremely sensitive to touch. Reaching for something on one of the back burners can easily start/stop the oven inadvertently with the touch of an apron. Fortunately it does beep to let you know you got too close! Overall, this seems to be the perfect product for our needs. Love induction cooking; the oven is a big improvement; looks great; and installed with minimal change to our kitchen. Great job Samsung! Just keep working on that software.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Great Features and Performance - Poor Software

RickFromIL 2/24/2020

Bought this range a few weeks ago and could not be happier with the cooking performance. Being an induction cooktop, the burners heat up very fast - reducing overall cooking time. We have found that we need a lower temperature setting on the burner than our old range required. The oven cooks evenly and seems to be accurate in it's temperature setting. Our old oven often required additional cooking time, meaning that it either wasn't accurate in it's reading of the oven temperature, or, the temperature varied widely during cooking. Two design features impacted our choosing this range. One was the 1/2" lip around the cooktop. This made it a great replacement for our Roper range, that also had a lip around the cooking surface. The new range fit seemlessly with our counter top and there was no open space between the cooktop and the counter for thing to fall into. Most manufacturers have abandoned the overhang on the sides and back of the cooking surface, requiring the customer to buy a separate trim kit to fill the gap. These often look tacked on. The second feature was the overall depth of the range itself. We have a kitchen island comprised of two standard depth kitchen cabinets, a back, and a counter top. Most of the competing brands were deeper by several inches, which would have required significant modification of our island, and used more of our valuable kitchen floor space. The Samsung did require about a 1" trimming of the back of the cutout on the counter top, but otherwise slid into place. It looks like a built in cook top with an oven below. We did have problems with the Smartthings software. The PlayStore told us that it was incompatible with our phone, which is a Samsung. Calling Samsung I got two opposing answers as to whether the software was compatible. Experience showed that it would not load on my phone. I did get it working by sideloading the app from another source, and it has been working fine. Not sure how much I will actually use this feature, especially due to the fact that you have to press a button on the oven to put it into the mode where the software will control the oven, which pretty much means you have to pre-plan your preheating. Probably a safety thing, or a software limitation, who knows. As a knit pick, we did notice that the electronic control panel is extremely sensitive to touch. Reaching for something on one of the back burners can easily start/stop the oven inadvertently with the touch of an apron. Fortunately it does beep to let you know you got too close! Overall, this seems to be the perfect product for our needs. Love induction cooking; the oven is a big improvement; looks great; and installed with minimal change to our kitchen. Great job Samsung! Just keep working on that software.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Great Features and Performance - Poor Software

RickFromIL 2/24/2020

Bought this range a few weeks ago and could not be happier with the cooking performance. Being an induction cooktop, the burners heat up very fast - reducing overall cooking time. We have found that we need a lower temperature setting on the burner than our old range required. The oven cooks evenly and seems to be accurate in it's temperature setting. Our old oven often required additional cooking time, meaning that it either wasn't accurate in it's reading of the oven temperature, or, the temperature varied widely during cooking. Two design features impacted our choosing this range. One was the 1/2" lip around the cooktop. This made it a great replacement for our Roper range, that also had a lip around the cooking surface. The new range fit seemlessly with our counter top and there was no open space between the cooktop and the counter for thing to fall into. Most manufacturers have abandoned the overhang on the sides and back of the cooking surface, requiring the customer to buy a separate trim kit to fill the gap. These often look tacked on. The second feature was the overall depth of the range itself. We have a kitchen island comprised of two standard depth kitchen cabinets, a back, and a counter top. Most of the competing brands were deeper by several inches, which would have required significant modification of our island, and used more of our valuable kitchen floor space. The Samsung did require about a 1" trimming of the back of the cutout on the counter top, but otherwise slid into place. It looks like a built in cook top with an oven below. We did have problems with the Smartthings software. The PlayStore told us that it was incompatible with our phone, which is a Samsung. Calling Samsung I got two opposing answers as to whether the software was compatible. Experience showed that it would not load on my phone. I did get it working by sideloading the app from another source, and it has been working fine. Not sure how much I will actually use this feature, especially due to the fact that you have to press a button on the oven to put it into the mode where the software will control the oven, which pretty much means you have to pre-plan your preheating. Probably a safety thing, or a software limitation, who knows. As a knit pick, we did notice that the electronic control panel is extremely sensitive to touch. Reaching for something on one of the back burners can easily start/stop the oven inadvertently with the touch of an apron. Fortunately it does beep to let you know you got too close! Overall, this seems to be the perfect product for our needs. Love induction cooking; the oven is a big improvement; looks great; and installed with minimal change to our kitchen. Great job Samsung! Just keep working on that software.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Best Range Ever

Sarah 2/10/2020

i own this range for almost 2 years. it is the best investment i have ever made. it wipes clean in an instant, it cooks perfectly and pots never get as dirty as with a regular gas cooktop.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

Terrible

Bethany 12/31/2019

purchased and left in box for 3 months. used for 1 year and oven quit. code c-31 just like all the others. just out of warranty of course.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Terrible

Bethany 12/31/2019

purchased and left in box for 3 months. used for 1 year and oven quit. code c-31 just like all the others. just out of warranty of course.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Terrible

Bethany 12/31/2019

purchased and left in box for 3 months. used for 1 year and oven quit. code c-31 just like all the others. just out of warranty of course.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Terrible

Bethany 12/31/2019

purchased and left in box for 3 months. used for 1 year and oven quit. code c-31 just like all the others. just out of warranty of course.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Terrible

Bethany 12/31/2019

purchased and left in box for 3 months. used for 1 year and oven quit. code c-31 just like all the others. just out of warranty of course.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Terrible

Bethany 12/31/2019

purchased and left in box for 3 months. used for 1 year and oven quit. code c-31 just like all the others. just out of warranty of course.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Dual convention fans poor

Maggie 11/25/2019

poor quality , both convention fans bad...do not buy. one fan never worked, poor customer service. induction good but does not compensate for other issues.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Just in time

kcs2006 11/22/2019

Over the weekend, I got acquainted with the new Lester family Samsung Induction Range; we had a room move and game night family time, so I had a lot of preparing to do...but it had a rough start, I can't seem to overcome the touch controls that are on the front and as I was reaching for some spices in our cabinet above the touchscreen locked me out and locked the oven door. My husband responded by calling the Samsung info line which wasn't much help; but he figured it out himself and showed me how to unlock the screen and door. I wish it came with two large cooking elements; as opposed to one. Having got past this initial hurdle the range was perfect, I was able to cook cornbread and chili for the family get together. All in all, I like the range but wish the touchscreen was positioned to the rear...it performed admirably and the induction stovetop is to die for with it's cool surface. The warming drawer was perfect for all the nice add-ons the family brought over that needed to stay warm while we we're busy moving. And my husband scored high again by purchasing new Calphalon induction capable cookware!
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Just in time

kcs2006 11/22/2019

Over the weekend, I got acquainted with the new Lester family Samsung Induction Range; we had a room move and game night family time, so I had a lot of preparing to do...but it had a rough start, I can't seem to overcome the touch controls that are on the front and as I was reaching for some spices in our cabinet above the touchscreen locked me out and locked the oven door. My husband responded by calling the Samsung info line which wasn't much help; but he figured it out himself and showed me how to unlock the screen and door. I wish it came with two large cooking elements; as opposed to one. Having got past this initial hurdle the range was perfect, I was able to cook cornbread and chili for the family get together. All in all, I like the range but wish the touchscreen was positioned to the rear...it performed admirably and the induction stovetop is to die for with it's cool surface. The warming drawer was perfect for all the nice add-ons the family brought over that needed to stay warm while we we're busy moving. And my husband scored high again by purchasing new Calphalon induction capable cookware!
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review