Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 956-584-4500 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

4.7 | 7 Reviews

5.0 cu. ft. Smart Front Load Washer with Load & Go XL Plus Dispenser

Whirlpool WFW9620HC

Available in 2 Color(s)

color swatch Chrome Shadow
WFW9620HC
$1,499
color swatch White
WFW9620HW
$1,399

Features

  • Load & Go XL Plus Dispenser Skip steps with the Load & Go XL Plus dispenser. Simply add detergent and fabric softener once and skip refills for 40 loads. You'll even get notifications when it's time to refill.
  • Smart Appliance Care for your family from your smartphone or tablet.
  • Touchscreen Get instant access to the settings you use most with a touchscreen that learns, adapts and suggests customized presets based on your family's routines. Create and save up to 30 of your own favorite cycles for even more customized care.
  • Remote control with the Whirlpool® app Stay in control and connected from anywhere. The Whirlpool® app lets you set, start or pause the wash cycle and track progress when you're away. Manage laundry day right from your smartphone-from taking the guesswork out of fighting stains to scheduling the wash cycle so clothes are ready on your schedule.

Quick Specs

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric
  • Width: 27"
  • Height: 38.625"
  • Depth: 33.25"
  • Energy Star Rated: No
  • Laundry Capacity: 5.0 cu. ft.
  • Steam Cycle: Yes

See More

This item has purchase restrictions.

We currently only offer this product for purchase within 800 miles of our store. Open Box clearance items are not available to ship. Questions? Contact us for more information.

 
Image Feature

Load & Go XL Plus Dispenser

Skip steps with the Load & Go XL Plus dispenser. Simply add detergent and fabric softener once and skip refills for 40 loads. 2 You'll even get notifications when it's time to refill. 3

Image Feature

Smart Appliance

Care for your family from your smartphone or tablet.

Image Feature

Touchscreen

Get instant access to the settings you use most with a touchscreen that learns, adapts and suggests customized presets based on your family's routines. Create and save up to 30 of your own favorite cycles for even more customized care.

Image Feature

Remote control with the Whirlpool® app

Stay in control and connected from anywhere. The Whirlpool® app lets you set, start or pause the wash cycle and track progress when you're away. 4 Manage laundry day right from your smartphone-from taking the guesswork out of fighting stains to scheduling the wash cycle so clothes are ready on your schedule.

Image Feature

Intuitive Controls

Let the washer guide you to the right cycle combinations or customize up to 35 of your own to get the right type of fabric care for whatever you're washing.

Image Feature

12-Hour FanFresh® Option

Keep clothes fresh for up to 12 hours after the wash cycle has ended. A built-in fan activates after the wash cycle is over, tumbling clothes for up to 12 hours so you can finish laundry when you're ready.

Image Feature

Steam Clean Option

Get help removing everyday stains with the Steam Clean option, which gets deep into fabrics with increased wash action and heat.

Image Feature

Single Load Dispenser

Use the single load dispenser when you want to wash with a different detergent than the one currently in the Load & Go dispenser. Additional compartments for bleach and fabric softener make sure any additives get dispensed at just the right time during the cycle.

Schedule wash cycle Schedule your washer so your clothes are ready for the dryer. Use the Whirlpool® app to tell the washer when you'll be home so it starts and ends the cycle on your schedule.

Our largest capacity front load washer at 5.0 cu. ft. Fit more in a single load with our largest capacity front load washer at 5.0 cu. ft.

Match Washer cycle with Dryer cycle Get the right kind of dry for your load. The Whirlpool® app will suggest the dry cycle that matches the wash cycle you used.

Sanitize Cycle The Sanitize cycle uses increased water temperature to eliminate 99.9% of common household bacteria.

Quick Wash Cycle Your small, lightly soiled loads will be clean in as little as 15 minutes with the Quick Wash cycle.

Cold Wash Cycle Give your most vibrant colors the care they need with the Cold Wash cycle that adjusts wash actions and time, combined with gentle temperatures, to provide optimal fabric care.

Schedule wash cycle Schedule your washer so your clothes are ready for the dryer. Use the Whirlpool® app to tell the washer when you'll be home so it starts and ends the cycle on your schedule.

Our largest capacity front load washer at 5.0 cu. ft. Fit more in a single load with our largest capacity front load washer at 5.0 cu. ft.

Match Washer cycle with Dryer cycle Get the right kind of dry for your load. The Whirlpool® app will suggest the dry cycle that matches the wash cycle you used.

Sanitize Cycle The Sanitize cycle uses increased water temperature to eliminate 99.9% of common household bacteria.

Quick Wash Cycle Your small, lightly soiled loads will be clean in as little as 15 minutes with the Quick Wash cycle.

Cold Wash Cycle Give your most vibrant colors the care they need with the Cold Wash cycle that adjusts wash actions and time, combined with gentle temperatures, to provide optimal fabric care.

Features

  • Load & Go XL Plus Dispenser Skip steps with the Load & Go XL Plus dispenser. Simply add detergent and fabric softener once and skip refills for 40 loads. You'll even get notifications when it's time to refill.
  • Smart Appliance Care for your family from your smartphone or tablet.
  • Touchscreen Get instant access to the settings you use most with a touchscreen that learns, adapts and suggests customized presets based on your family's routines. Create and save up to 30 of your own favorite cycles for even more customized care.
  • Remote control with the Whirlpool® app Stay in control and connected from anywhere. The Whirlpool® app lets you set, start or pause the wash cycle and track progress when you're away. Manage laundry day right from your smartphone-from taking the guesswork out of fighting stains to scheduling the wash cycle so clothes are ready on your schedule.
  • Intuitive Controls Let the washer guide you to the right cycle combinations or customize up to 35 of your own to get the right type of fabric care for whatever you're washing.
  • 12-Hour FanFresh® Option Keep clothes fresh for up to 12 hours after the wash cycle has ended. A built-in fan activates after the wash cycle is over, tumbling clothes for up to 12 hours so you can finish laundry when you're ready.
  • Steam Clean Option Get help removing everyday stains with the Steam Clean option, which gets deep into fabrics with increased wash action and heat.
  • Single Load Dispenser Use the single load dispenser when you want to wash with a different detergent than the one currently in the Load & Go dispenser. Additional compartments for bleach and fabric softener make sure any additives get dispensed at just the right time during the cycle.
  • Voice control with a compatible voice-enabled device (U.S. only). Keep up with laundry no matter what you've got on your hands with simple voice commands using a compatible voice-enabled device.
  • Schedule wash cycle Schedule your washer so your clothes are ready for the dryer. Use the Whirlpool® app to tell the washer when you'll be home so it starts and ends the cycle on your schedule.
  • Our largest capacity front load washer at 5.0 cu. ft. Fit more in a single load with our largest capacity front load washer at 5.0 cu. ft.
  • Match Washer cycle with Dryer cycle Get the right kind of dry for your load. The Whirlpool® app will suggest the dry cycle that matches the wash cycle you used.
  • Sanitize Cycle The Sanitize cycle uses increased water temperature to eliminate 99.9% of common household bacteria.
  • Quick Wash Cycle Your small, lightly soiled loads will be clean in as little as 15 minutes with the Quick Wash cycle.
  • Cold Wash Cycle Give your most vibrant colors the care they need with the Cold Wash cycle that adjusts wash actions and time, combined with gentle temperatures, to provide optimal fabric care.
Dimensions
Capacity 5.00
Depth 33-1/4 in
Depth With Door Open 90 Degree 54-7/8 in
Height 38-5/8 in
Minimum Height 38-5/8 in
Width 27.0 in
LCD Touch Screen Yes
Window Yes
Dispense System Detergent, Fabric Softener & Bleach
Drum Material Stainless Steel
Hoses Included 4ft 4in Drain Hose Included
Interior Light LED
Number of Wash Cycles 35
Energy Star® Qualified No
Prop 65 CALIFORNIA RESIDENTS ONLY - WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov .
Power Cord Included Yes
Automatic Temperature Controls Yes
Location of Controls Front
Connectivity Amazon Alexa, Android, Google Assistant, iOS, Nest
Works With WiFi, App, Remote Access, Voice Controlled
Number of Washer Options 12
Features Load & Go Dispenser, Smart/WiFi Enabled, Large Capacity Washers, Sanitize Cycle, Sanitize Cycle
Pedestal Options WFP2715HC, WFP2715HW, WFP2715HBK
Stackable Yes
Lid/Door Lock Yes
Lid/Door Swing Left
Delay Start Yes
Number of Rinse Options 2
Number of Soil Levels 3
Number of Spin Speeds 5
Pre Soak Yes
Soil Selections Heavy, Normal, Light
Spin Speed Selections Medium, Extra Fast, Fast, Off, Slow
Temperature Selections Cool, Warm, Hot, Extra Hot, Cold

Quick Specs


  • Appearance

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric

  • Dimensions

  • Width: 27"
  • Height: 38.625"
  • Depth: 33.25"

  • Features

  • Energy Star Rated: No
  • Laundry Capacity: 5.0 cu. ft.
  • Steam Cycle: Yes
Poster Image

Janus Feature Wave 2_Intuitive Controls

Watch Video

Poster Image

Load & Go™ dispenser

Watch Video

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.7 out of 5

85% of reviewers recommend this product.

5 Stars

User friendly

Acal 7/29/2019

I am very happy with my purchase of this machine. I like that I can just load and set the cycle and the washer adds the detergent.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

Sleek design

Cris25 7/23/2019

I bought it 3 weeks ago together with the dryer. Works good, comes with a lot of options. Looks awesome in my laundry.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
3 Stars

Can't get Load and Go to work. It's been 3 weeks

Dallas1975 7/20/2019

We bought this washer along with the matching dryer. So far despite increasing the concentration level of detergent for the load and go, no detergent is actually getting distributed from the machine. We have checked that the machine is level, we have tried everything so far (I think). We can't get it to work... so far the verdict is still out on whether we would recommend this item. If this doesn't get resolved we would not recommend. I will update my review once I figure out the error...
Originally posted on Whirlpool.com

No, I do not recommend this product

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

Quick & efficient

Megan. 7/7/2019

We waited 8months for our washer & dryer set and it was well worth the wait! I love the features! The touch screen, the text/email notifications and the auto dispenser for soap & softener- I absolutely love it. Plus it's fast at washing and has a large drum to handle big bulky items like my king duvet with room to spare!
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

Happy with this machine!

Happy Mama! 7/2/2019

I've had this machine for about a month- it does what it says it's going to do! My clothes come out clean (unlike my old machine)! Doing laundry is a breeze now☺️
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

Only a few days and I'm in Love!

AIDENS Nannie 6/25/2019

My husband bought this washer to replace an old top loader! I've already done a bunch of loads .. it is quiet...it is pretty easy to use once you figure it out..
Originally posted on Whirlpool.com

Yes, I recommend this product

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

Great Washer

TXWasher 6/10/2019

We replaced our existing HE too load washer with this one and we actually feel like our clothes are getting fully cleaned now. The setup is very easy and the added app/remote features make it very convenient to start laundry remotely and get notified when it is finished. The added fresh fan makes it really easy to keep clothes fresh when you cannot get them out right away.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value